At Caswell’s Comfort, we believe trust is earned through every service call, every installation, and every customer experience. Hear directly from homeowners who have worked with our team and see why so many families count on us for reliable heating, cooling, and comfort solutions.
"I had a water leak at my main, so I needed the water company to come out and shut off the water so my plumber could do the job. Nate, from the beginning, said he could do the job live, and we wouldn't have to deal with the water company at all, but I had already started with another plumber. In the end of dealing with the water company for a month back and forth, I decided to go ahead and use Nate, and they had the job done quickly and well! Can't thank you guys enough for getting this done after a month of headaches!! Thanks, Caswell's Comfort!"
-Shawnna M.
"I needed a hot water tank, and I called Caswell because that's who I used for my Mom's house before we sold it. Nathan is a very nice person and easy to work with. His technician came out very quickly, and actually a half hour earlier than the appointment time. That was very impressive to me. My new Tank was installed, and they left the area very clean. I would DEFINITELY recommend Nathan and his crew to anyone in need."
-Patricia W.
"Caswell’s comfort came out immediately to help our unit that was frozen and not working properly. They cleaned it up and got it working great! They were super professional, fast, and overall amazing. I would highly recommend them to anyone! Thank you again!"
-Kassidy K.
"Caswell’s Comfort did an outstanding job on the installation of our new HVAC unit. I highly recommend them and will use them in the future. Nathan responded immediately to my phone call and had his team out the very next day to complete the install. Nathan was very knowledgeable and informative about all the different products and answered all of my questions with patience and concern. His team was very experienced, thorough, prompt, clean, and courteous. They followed up to make sure all systems were running efficiently and that we were completely satisfied. Price was great, too! Very happy with the end result. Thanks for a job well done!"
-Chris M.
"After a week of no AC and a quote of $4000, I called Nathan for a quote on a new HVAC unit. Turned out I didn’t need a new unit, and it was a simple fix! Nathan saved us THOUSANDS of dollars!
I couldn’t recommend a company more!!!!"
-Lindsey J.
"Caswells Comfort is an amazing company!! I have been using them for about three years, and every single time they come out, they are all respectful, kind, and their quality is incredible. They are all very knowledgeable and take their time to answer questions and fix the problem they were called out for."
I highly recommend using Caswells, and I will continue to use them in the future!!"
-Andrew L.
"We were given Caswell’s contact information from Paul Davis Restoration. We needed a plumber ASAP. We could not have asked for faster communication and turnaround! Nathan was professional and explained what was going. We are so happy to have found them and are now on speed dial! Thank you so much!!"
-Rebecca L.
"Nathan and his crew are simply amazing! He’s very honest, reliable, does exceptional service, and recommends the most cost-efficient way to meet his customers' needs. His prices are very reasonable, and he never tries to upsell you. He comes out on a moment's notice. My hot water tank broke, and I called him. He was here in about an hour, and the new one was installed the next morning! I use him for my heating and air also. It’s wonderful to have trust in an honest company!"
-Marybeth M.
"Nathan immediately responded to a FB post when I posted our hot water tank was having issues. He was at my house first thing in the morning. Explained the issue and possible resolutions. He was not pushy and was very honest. Came back few hours later with his helpers and installed a new tank quickly. Nathan and his helpers were very courteous and kept things clean. Very reasonably priced as well. Nathan followed up with me several hours after the work was completed to make sure we didn't have any questions, etc. We will definitely use Caswell's Comfort again and will be referring them to friends and family!"
-Siobhan K.
Caswell's Comfort Heating, Cooling, and Plumbing
3342 Pearl Rd Unit #4 Medina OH 44256
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